WSO Crash and Burn:
Warrior Special Offers, on the Warrior Forum (commonly called WSO’s) are a great way to build a email list, generate sales, and drive traffic to your product or website. However they need to be done the right way.
Recently I noticed a WSO that at first looked great. It was for a Facebook product that offered real and true value. It was well thought out and had a nicely designed sales page. However this WSO ended in disaster getting tons of poor feedback and ending in the WSO being closed and the seller being banned from the Warrior Forum.
So what happened?
Well first let me give you some feedback. This particular WSO was for a product called FB Graph Smasher and was offered by Atilla Dolinsky. It had a great sales page, a nice video, and at first looked to be a very sound product. However very quickly it went down the drain. Interestingly enough it didnt crash and burn becuase of the product. It was because of Mr. Dolinsky himself, his attitude and posts that killed his WSO.
It all happened when a couple of people first purchased and there was a problem with the download link. They did what most anyone would do and they posted a note on the WSO thread indicating that the download link was not working.
So how did Atilla respond? Did he quickly check and fix the link? Did he apologize for the inconvenience? Did he even do a thing to help the people having problems accessing there download? Nope. What he did was become very defensive , rude and condescending. He ostracized and insulted his customers and then blamed them for ‘destroying his WSO’ Its such a shame to because a simple broken download links is normally not a big deal. Its not something that would get many people angry so long as you take the time to help them out. In fact generally if there is a small problem like this and you respond quickly to help them they end up thanking you for your great support and thinking well of you.
Here are just a few of the WSO killing messages that Atilla posted which killed his WSO before it even got rolling.
“next person that says a negative comment on this thread will force me to take the thread down and sell it elsewhere for $197 if you cant copy and paste a LInk do not buy the product to give you an idea this software took me over 70 hours to make the sales letter took me 8 hours so far it has had two sales both who have left bad comments all they needed to do is copy and paste the link this will be my last wso as it is a huge waste of my time to spend over a week full time making you guys a product”
Threatening your customers and acting like your doing them a favor by letting them purchase your product is never a good idea.
“I emailed you from my personal as you purchased I watched the paypal data come in so you have no reason to complain but its dogs like you who want to ruin my thread!”
I have no idea what got into this guys head here. But insulting a customer by calling him a ‘dog’ is not exactly a good business strategy.
“I’m not here to suck up to people the software is worth 10 times what you paid for it please kill my thread so I can not ever waste a week of my life on this forum again”
Again acting like hes doing people a favor by letting them buy something from him. Its such a shame. This guy cant seem to understand that this probably would have been a lucrative WSO if only he had a different attitude.
“no refund you came and ruined my thread live with it mate”
After one buyer got so frustrated with still not having a working download link and the attitude of the seller he asked for a refund. This was the response he got and was the final nail in this WSO’s coffin.
Given that this WSO was for a sound product and had a good sales page and nice demo video it probably would have been quite lucrative. I myself have sold over 1000+ WSO’s and I can say from experience that this one would have been successful if not for the sellers attitude. Quite simply the seller needs to learn customer support and how to treat people with respect.