Video Agent X [review]
POS:
Interactive videos not sales videosNEG:
One bug with the video flow still existed at time of reviewToday I’m doing a review of Video Agent X Since this is a video software its only proper that I do primarily a video review. Click the link below to check it out. Video Agent X is a web based software that allows you to make your videos interactive. The way it does this is […]
Today I’m doing a review of Video Agent X
Since this is a video software its only proper that I do primarily a video review. Click the link below to check it out.
So why would you want to do this? Well first of all video marketing is huge. Its the medium of choice and everyone using video is making more money than when they where not using video. However the problem with video is that its a one way dialog. Users cant interact video. All video does is push content to them. It does not allow viewers to give feedback or address objections in any way.
This may seem like a small thing, but when you think about it, its a big problem.
Think about TV. Lots of people watch it, but did you ever see those kinds of shows where people can call in and vote like American Idol? People love those kinds of shows, so much so that some people even pay for the privilege to interact with them. Why do they love them? Because they feel involved. Its an experience that they are taking part in, not just premade content being pushed to them with them having no control.
Another example is webinars. People do very well selling products on webinars. But often those same products would not sell nearly as well with just a sales page that had a video. Why? Because you cant interact with a video. People don’t feel like they are a part of whats going on. They just feel like they are having something pushed to them without them having any control.
Video Agent X aims to solve this problem. By breaking your video promotion up into multiple lines of dialog and allowing the viewer to select which like they take you are no longer just pushing content to them. Your engaging with them. You interacting with them. Your video becomes less of a pitch and more of a dialog. Something we have seen time and time again convert better.
Video Agent X is very easy to use, its drag and drop and while there are tutorials that teach you how to use the system I did not need to watch them at all. I honestly dont believe anyone will have any issues with this system regardless of how technically challenged they are.
When I first tested this software I noticed two bugs.
The first was with the video deletion. When building your engagement you create it by chaining different videos together in a flow chart.
The way to do this is to hold you mouse over the question and then click the red X when it shows. Unfortunately it initially only worked for the very first question. I pointed this out to them and the corrected it very quickly
The second bug is with the flow chart itself.
When you set up your flow you can have questions branch into two different answers which them become 2 lines of dialog. Those answer videos can then have their own question at the end and branch again. This works fine if only one of the videos branches and you can go on indefinitely if only one branches. However if both of them branch then the system gets all crazy and breaks.
Because of this you need to always have one of your branches be the end of the dialog, while the other can continue on with the interaction. I pointed this out to them as well and while I have no doubt they will update this based on the my conversations with them and how fast they fixed the delete issue at the time of review it still exists, so I have to point it out for complete honesty.
Despite this one bug, which is more of a limitation than a total kill the software issue, I found Video Agent X to be well made. Its super easy to use and I have no doubt that actually engaging with people is not only going to make sure they are paying attention to your video, but is also going to work better for all kinds of promotions and marketing than just a plain old, you push content to them, video. Because of this I’m going to say if your doing any kind of promotions, tutorials, training, affiliate marketing or really anything with video, this is something you might consider investing in.
UPDATE: The bug with the flow chart HAS BEEN FIXED! I was sure they would take care if it fast, and sure enough they did! Awesome job guys!
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A quick note about the reviews I do on this site. The product vendors give me access to their products for free in order for me to do my review. However I make no promises to them regarding the results of my tests or what I will write in my review. Should you click a link that takes you to a sales page for a paid product for sale this link will be an affiliate link and I will be paid a percentage of the sales price should you decide to invest in it.
About the Author
Brett,
I’m now running a survey for one of my LinkedIn groups, and am getting a lot of useful ideas for improving the group’s goal (getting more Views, Likes, and Comments for the members’ Pulse posts).
So, like with a survey, does Video Agent X display the statistics on what paths people choose? That would be like having your cake and eating it too!
Dan
Clever stuff, thanks for the review Mr Brett.
I was able to add videos from Amazon S3 successfully.
Also, it looks like the screwy flowchart when adding multiple questions is also fixed? I added 4 levels as a test and it seemed to work and display OK.
Thanks for the review Brett!
Yeppers they fixed it!
Would have thought they could have incorporated a signup or at least clickable links after segregating the audience – is that a feature that I missed ?
Thanks
We can play that game all day, talking about new features they ‘could’ have added, and not just with software with anything.
Just saying it would have made a lot of sense
Doesn’t the Engage Builder you featured in your prior review accomplish some of the same interactivity objectives as this product?
No they are nothing alike.
Hi Brett,
Can you add these finished video flows to Facebook and do the flows still work on FB?
Next is the biggy; are they mobile friendly? I seen a few other products “claiming” to be mobile but when you check them they are not or very poorly mobile friendly.
Thanks,
Al
No you cant add these on Facebook, this is for your site (or more likely your sales / review / bonus pages). Define ‘mobile friendly video’: Im not sure how a video can or cant be mobile friendly. The videos are at a fixed size, and since they are to be embeded into your site, what is really important is if your site is mobile friendly.
I build mobile websites and videos respond to fit but what I’m asking is do the buttons (flows) work on mobile? or will they just open the next video in another window?
Thanks again,
Al
It will work on a mobile.
Well, the funny thing is that I read your review on my mobile phone (iPhone 6s Plus) and I get the message “No mobile video found” on your blog. I had to go to my computer to see the video.
If this is how it is, then this is a major disadvantage.
I forgot to add in the mobile video in the settings. Thanks for pointing that out I fixed this. But I dont believe that the ‘flow’ works in mobile at the moment.
I just check your (this) blog post on mobile and the video just shows a black box, if you tap the audio plays, not the video and no pop-overs. I also checked one of your other posts and the video worked fine even though the page is not mobile friendly.
Thanks for your review but I’m going to pass on the software.
Take care,
Al
I believe they are doing an update on the mobile. I gave them some feedback last night and none thing you can tell for sure is that these guys are very open to suggestions. Though my video plays on mobile, in fact its just a YouTube video on mobile devices. Your issue might be due to your device, or to the update they are doing. Either way though thank you very much for sharing your insights.
How much are the agency rights for this program, i would like to give it to my team as a bonus,etc, very interested, thx
$197, $297 or $497 depending on the number of licenses you want.
Hi Brett,
I’m thinking about buying, but can’t find information about commercial license. They make the following promose.
“Commercial users get Free updates for life and Personal users get Free updates for 6 months. We have a lot of cool features planned for VAX 2.0, and you will get those for Free as an existing user. We’ll never ask you to buy another license.”
Is the Pro license a commercial license?
If you look at the pricing table, the last feature of the PRO version says “FREE LIFETIME Updates & Support“
Got the answer of VidagentXSupport: “Video Agent X Pro is the commercial license so yes, you will get free updates for life.”
Thanks that is good news.
Brett: Would love to purchase this software; however, we use Wistia for our video player because of the analytics. Can this be used with Wistia? Thanks
I believe it is YouTube only.
I think the lack of ability to style (css) is an issue that has not been discussed (It’s either green buttons or.. green buttons). I rather suggest {link removed} or Clever Gizmo’s CleverYoutube (also could use mintsapp2.0 or vidgeos or viooz). Would be nice to see this product mature (too dinky-toy-ish for me). Thanks for the review, have a great day!
Well that would be an issue, except what you said is not true. You can for sure change the color of the buttons. Before you criticize something in public you need to make sure you actually know what your talking about.